FAQ

You will be able to view your order history and order status. You will be notified when we have special promotions and updates.

Tulle ships anywhere in the United States and Canada. In the 48 contiguous states shipping is free on orders of $50 and more(excludes Canada, Hawaii, and Alaska). Rates for Hawaii, Alaska, and Canada will be shown in your cart. Tulle cannot ship to: APO, FPO, or PO Box addresses. Free shipping does not apply to some of our sale events. Contact us for more details.

No. Free Shipping only applies to the 48 contiguous states and excludes: Hawaii, Alaska, and Canada.

No. Tulle cannot ship to APO/FPO or PO Boxes at this time.

Processing time after your order has been placed takes 2-4 business days. Note that during the holiday season the processing time may take longer.

Processing time after your order has been placed takes 2-4 business days. Arrival of your package will depend on UPS transit delivery time. Normal delivery is within 5-7 business days. To check to see UPS transit times visit UPS.com.

Note that during the holiday season the processing time may take longer.

Yes. Tulle will send out an e-mail with your tracking information once the order has been shipped.

Tulle will notify you via e-mail with your tracking information once the order has been shipped. You can also track your shipment in "My Account" under "Order Summary" there will be a current status of your order.

We recommend that you are home to receive your shipment from Tulle, although it is not required. UPS may require your signature or for you to be home to receive your shipment. Tulle is not responsible for lost or undeliverable shipments.

No. Once an order has been placed no changes may be made to the order.

Tulle currently ships to internationally to Canada.
Due to the laws and regulations unfortunately we will not be able to ship any Archive items internationally.